Senior IT Support Specialist - Windows & Networking
Core
Providing on-site and remote hardware support, troubleshooting, and asset management for Windows computers, peripherals, and network equipment across multiple logistics locations.
Role type
Senior IT Support Specialist (Windows & Networking)
Builds
Maintains operational IT infrastructure for admin offices and remote sites within the logistics sector.
Domain
Logistics / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows OS proficiency, hardware repair and deployment, network device troubleshooting, remote support, asset disposal management, escalated issue resolution
Preferred skills
Cisco hardware support, server experience, advanced networking knowledge
Technologies
Cisco, Windows, LAN
Responsibilities
Install and support new and reimaged computers and peripherals including printers and scanners, Provide both remote connection support and desk-side assistance, Troubleshoot and fix issues related to computers, scanners, printers, cell phones, and telephone systems, Manage asset disposal and recycling processes, Enter the main computer room to address issues, power cycle equipment, and swap out devices, Handle escalated issues from IT Service Desk and PC Shop for remote sites
Seniority
Senior, hands-on IC
