IT Engineer, Tier 2 Cincinnati
Core
Diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and onsite support for clients.
Role type
Tier 2 IT Support Engineer (via careerplan.io/jobs/19-001-67-66D-it-engineer-tier-2-cincinnati-at-tech-keys)
Builds
IT support services for client headquarters
Domain
IT Services / Managed Service Provider
Deliverable
client delivery
Required skills
Tier 2 IT support, 365 administration, networking, printer troubleshooting, Azure, Datto
Preferred skills
Information Technology degree, MS-102 certification, MD-102 certification
Responsibilities
Diagnose and troubleshoot technical issues, maintain computer systems, provide remote and onsite support, maintain documentation of processes and solutions
Seniority
Mid-level, hands-on IC
