Customer Success Manager Germany (m/w/d)
Core
Central European Customer Success Manager for HPE's as-a-Service portfolio, focusing on up-selling and cross-selling to existing enterprise clients in Germany.
Role type
Customer Success Manager (Sales)
Builds
HPE as-a-Service solutions for enterprise clients
Domain
IT Services / Cloud Infrastructure / Enterprise Software
Required skills
Strategic account management, Up-selling and Cross-selling, Customer journey management, Success planning, Networking and collaboration, Data-driven decision making
Preferred skills
Business or commercial background, IT sales experience, Cloud Infrastructure knowledge, C2 German, B2/C1 English
Technologies
HPE as-a-Service portfolio, Cloud Infrastructure
Responsibilities
Serve as the central point of contact for assigned customers, Identify growth opportunities for infrastructure expansion, Guide customers from onboarding to scaling, Create and maintain success plans, Collaborate with internal experts to achieve customer outcomes
Seniority
Intermediate