Telefonist /in - Einzalhandel (m/w/d)
Core
Handling customer inquiries, complaints, billing clarifications, and IT support requests for retail clients.
Role type
Customer service representative (phone & email)
Builds
Customer support solutions and resolved inquiries
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
German (fluent), MS Office, independent work, result-oriented, written communication
Responsibilities
Answering customer inquiries and complaints, resolving billing issues, handling incoming IT requests, responding to written customer queries
