Telefonist (m/w/d) für die Vermittlung *
Core
Handling incoming service calls for an internet provider, managing tickets, and resolving customer issues.
Role type
Customer service agent (call center)
Builds
Customer service interactions for an internet provider
Domain
Telecommunications / Internet services
Deliverable
client delivery
Required skills
PC proficiency, communication skills, customer service orientation, voice clarity
Responsibilities
Answering incoming service calls, managing tickets, recording data and calls, resolving customer issues, handling technical faults, managing files and documents
