Callcenteragent (m/w/d) - Onlineportal-Touristik - Berlin
Core
Customer support and sales for a travel portal, handling hotel bookings, cancellations, and travel inquiries.
Role type
Customer service agent (travel/tourism)
Builds
Hotel bookings and travel arrangements for customers
Domain
Travel and tourism
Deliverable
product features
Required skills
German (fluent), English (advanced), reservation experience, call center experience, stress resistance, shift work availability
Responsibilities
Consult and sell hotel accommodations, process bookings and cancellations, handle written inquiries and complaints regarding travel and bookings