Business Travel Consultant - Nachtschicht (w/m/d) in Voll- oder Teilzeit
Core
Night shift Business Travel Consultant providing phone and email support for customer travel bookings, changes, and cancellations using the Lanes & Planes tool.
Role type
Senior IC customer support specialist (travel)
Builds
End-to-end business travel booking and management platform (via careerplan.io/jobs/4425573101-business-travel-consultant-nachtschicht-wmd-in-voll-oder-teilzeit-at-lanesplanes)
Domain
Travel technology / B2B
Deliverable
client delivery
Required skills
Amadeus GDS, Zendesk, English (fluent), German (fluent), problem-solving, stress resistance
Preferred skills
Farelogix SPRK, project management tools, self-management
Responsibilities
Handle flight-specific customer inquiries via phone and email, process bookings and changes, manage cancellations and rebookings, perform back-office booking updates, provide tool support for Lanes & Planes
Seniority
Junior to Mid-level, hands-on IC