IT-Kundenbetreuer m/w/d - Elektronikfachgeschäft
Core
First-level IT support for an electronics specialty store, handling inbound inquiries, troubleshooting, and customer data updates via phone and email. (via careerplan.io/jobs/12016-10005536956-S-it-kundenbetreuer-mwd-elektronikfachgeschaft-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Role type
First-level IT customer support agent
Builds
Customer service interactions and IT troubleshooting for an electronics retail store
Domain
Retail / Electronics
Deliverable
client delivery
Required skills
German (spoken and written), telephone communication, customer service orientation, data entry, troubleshooting, quick learning ability
Responsibilities
Answer incoming calls, resolve IT issues via phone or email, update customer data, conduct surveys, provide product-related phone consultation
Seniority
Entry-level, hands-on IC