Partner Management Intern
Core
Provide administrative and organizational support for key projects and manage operational matters and quality performance for assigned channel partners.
Role type
Intern, Partner Management
Builds
Operational support for channel partners and partner delivery programs
Domain
Technology hardware and services (Edge-to-Cloud)
Deliverable
client delivery
Required skills
Analytical troubleshooting, problem-solving, time management, customer service, oral and written communications, English fluency
Responsibilities
New Partner Setup, Educate partners on self-sufficiency and engagement models, Deliver operational trainings, Communicate operational and program changes, Act as main point of contact for partner enquiries, Ensure partners meet operational targets within Accreditation metrics, Ensure correct financial warranty claims, Ensure high quality customer satisfaction in service delivery
