Kiwigrid GmbH: IT-Projektleiter / CSM erneuerbare Energien (m/w/d)
Core
Scaling customer success and managing the full product lifecycle for existing clients in the renewable energy and software platform sectors.
Role type
Senior Customer Success Manager / IT Project Manager
Builds
Renewable energy software platforms and IoT solutions
Domain
Renewable energy, Energy efficiency, IoT, Software platforms
Deliverable
client delivery
Required skills
Customer success management, Project management, Strategic consulting, Regulatory knowledge (EEG, EnWG), Software development lifecycle management, Data analysis & KPI reporting
Preferred skills
PMP, Prince2, or IPMA certification, Scrum methodology expertise
Technologies
MS Project, Jira
Responsibilities
Coordinate onboarding, implementation, and training for clients; Identify scaling opportunities to increase product adoption; Act as a trusted advisor to drive value realization; Manage complex software development projects; Develop and execute customer engagement strategies; Report on customer success metrics and take rates.
Seniority
Senior, hands-on IC