Onlinemarketing-Manager/in
Core
Strategic CRM management and customer retention for selected program partners, driving data-driven initiatives along the customer journey.
Role type
Senior Key Account Manager (CRM)
Builds
Data-driven CRM measures and customer retention strategies for program partners
Domain
Retail / Customer Relationship Management
Required skills
CRM strategy, data-driven decision making, project management, stakeholder presentation, KPI monitoring, business development
Preferred skills
Consulting experience, Key Account Management, parallel project management
Technologies
CRM platforms, analytics tools
Responsibilities
Develop and implement data-driven CRM measures, present concepts and results to stakeholders, monitor KPIs and derive optimization measures, coordinate cross-functional teams, manage multiple projects simultaneously
Seniority
Senior, hands-on IC
