Relationship-Manager/in
Core
Design, implement, and continuously optimize global partner coaching processes and standards for a smart building automation company.
Role type
Senior Sales Operations & Partner Management Specialist
Builds
Global partner coaching frameworks, standardized operating procedures, and scalable training programs
Domain
Smart building automation / Energy efficiency
Required skills
Sales operations, partner management, process design and scaling, CRM expertise, data-driven decision making, training and enablement, KPI definition, audit execution, change management
Preferred skills
Train-the-trainer methodology, cross-functional collaboration, strategic thinking, hands-on execution
Technologies
CRM systems, dashboards, operational tools
Responsibilities
Develop and optimize global partner coaching processes; Define and evolve best practices for structured partner development; Create and maintain playbooks and central documentation; Develop KPI structures and dashboards for partner development; Identify bottlenecks and optimize processes data-drivenly; Conceive and conduct training for partner coaches; Establish and develop a Train-the-Trainer approach; Support the introduction of new tools, processes, and standards; Ensure understanding, acceptance, and application of defined working methods; Conduct audits to ensure standards and quality; Monitor rollouts and measures; Analyze deviations and derive concrete improvement measures; Identify and scale best practices from successful teams