Bürokaufmann/-frau
Core
Scheduling and billing for company shuttle buses and taxis, providing customer support and inquiries about schedules and fares.
Role type
Administrative office clerk (transportation)
Builds
Daily and monthly driver invoices, customer service interactions
Domain
Transportation / Mobility services
Deliverable
dashboards & analysis
Required skills
Customer service, telephone communication, schedule planning, driver assignment, billing and invoicing, complaint management, MS Office
Preferred skills
Weekend work availability, regional geographic knowledge, calm under pressure
Technologies
MS Office
Responsibilities
Booking rides for company buses and taxis, handling customer inquiries about schedules and fares, preparing daily and monthly driver invoices, planning routes and assigning drivers, managing customer complaints
Seniority
Entry-level, individual contributor