Customer Support Agent to TaxiCaller
Core
Support customer support organization with operational, administrative, and support tasks to ensure smooth backend operations.
Role type
Entry-level Customer Support Agent
Builds
Internal documentation, support resources, and operational coordination for taxi and transport companies
Domain
Transportation / SaaS
Deliverable
dashboards & analysis
Required skills
Organization, attention to detail, clear professional English communication, comfort with computers and mobile applications, ability to learn quickly
Preferred skills
Additional languages (Swedish, Finnish, French, Spanish), prior customer service/administration experience, experience with SaaS or mobile applications
Responsibilities
Customer account administration, onboarding-related tasks, quality assurance checks, maintaining internal documentation and support resources, assisting teams with follow-ups and coordination
Seniority
Entry-level, hands-on IC