Customer Support Agent to TaxiCaller
Core
Providing operational, administrative, and support-related tasks to keep the customer support organization running smoothly for taxi and transport companies.
Role type
Entry-level Customer Support Agent
Builds
Customer account administration, onboarding tasks, internal documentation, and operational coordination
Domain
Transportation technology / SaaS
Deliverable
Dashboards & analysis
Required skills
Organization, attention to detail, clear professional English communication, comfort with computers and mobile applications, ability to learn quickly
Preferred skills
Additional languages (Swedish, Finnish, French, Spanish), prior customer service or administration experience, experience with SaaS or mobile applications
Responsibilities
Customer account administration, onboarding-related tasks, quality assurance checks, maintaining internal documentation, assisting teams with follow-ups and coordination
Seniority
Entry-level, hands-on IC