Betriebswirt/in (Hochschule)
Core
Design, implement, and establish central themes like customer satisfaction measurement, Sales Academy, and sales performance control to support international B2B sales and drive revenue growth.
Role type
Senior Customer Success Manager (Sales Operations)
Builds
International B2B sales organization processes, training programs, and performance dashboards
Domain
B2B Manufacturing Sales / Sales Operations
Required skills
B2B sales operations, customer success management, sales performance analysis, CRM systems, project management, process optimization, data analysis, training development
Preferred skills
AI applications, market analysis, competitive analysis, global revenue planning
Technologies
CRM systems, digital sales tools, NPS/CSAT measurement tools
Responsibilities
Analyze and document customer journey; Coordinate product launches; Develop and run Sales Academy training; Implement customer satisfaction surveys (NPS/CSAT); Manage global revenue planning and forecasting; Support market and competitive analysis; Create sales enablement templates and tools.
Seniority
Senior, hands-on IC