First-Level-Supporter/in
Remote
Core
Providing 1st and 2nd level IT support for internal and external users, including installation and maintenance of laboratory software and communication with external senders (practicing physicians).
Role type
IT support specialist (medical laboratory software).
Builds
Laboratory software and associated electronic communication systems.
Domain
Healthcare / Medical Laboratory Information Systems.
Required skills
IT experience in medical sector, knowledge of physician information systems, training delivery, problem analysis and resolution via phone/remote/on-site, requirement gathering, documentation.
Preferred skills
B driving license, interest in learning new applications, solution-oriented mindset.
