Client Success Associate
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, onboarding clients, and stimulating engagement with Gartner services.
Role type
Client Success Associate (Early Career)
Builds
Client success outcomes and Gartner service adoption
Domain
Business Intelligence / Management Consulting
Deliverable
client delivery
Required skills
client relationship management, business priority identification, service onboarding, stakeholder alignment, data-driven engagement, critical thinking
Preferred skills
Bachelors degree, 6+ months relevant experience, passion for client delight
Technologies
Gartner subscription platform, insights & metrics tools
Responsibilities
Partner with clients across various functions (IT, HR, Finance, etc.) to ensure subscription success; Introduce Gartner services to prospective and new clients; Align Gartner resources to maximize client ROI; Collaborate with internal stakeholders to design innovative service solutions; Leverage metrics to drive client retention and growth.