Client Success Associate
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, onboarding clients, and stimulating engagement with Gartner services.
Role type
Associate-level Client Success Associate
Builds
Gartner subscription services and client engagement strategies
Domain
Business intelligence and consulting services
Deliverable
client delivery
Required skills
Client relationship management, business priority identification, service onboarding, stakeholder collaboration, data-driven engagement, solution design
Preferred skills
Bachelors degree, 6+ months relevant experience, passion for client delight
Technologies
Gartner services platform
Responsibilities
Partner with clients across various functions (IT, HR, Finance, etc.) to ensure subscription success; Introduce Gartner services to prospective and new clients; Align Gartner resources to maximize client ROI; Collaborate with internal stakeholders to design innovative solutions; Leverage insights and metrics to drive retention and growth.
Seniority
Early career, Associate