Sales Development Representative
Core
Generate high-quality pipeline for enterprise Unified Customer Experience Management (Unified-CXM) platform by engaging senior decision-makers and driving new logo acquisition and account expansion.
Role type
Enterprise SDR (Inside Sales)
Builds
Sales pipeline for Sprinklr's unified platform serving enterprise brands
Domain
Enterprise SaaS / Customer Experience Management (CXM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
English fluency, Spanish fluency, senior stakeholder engagement, pipeline generation, account strategy alignment, cross-functional collaboration, data-driven optimization, strategic prospecting, resilience
Preferred skills
None stated
Technologies
None stated
Responsibilities
Generate new business opportunities through targeted outreach across multiple channels; Engage VP-level and C-level stakeholders to book high-quality meetings; Partner with Account Executives to align on account strategy and deal progression; Collaborate with Solutions Consultants and Customer Success to strengthen deal strategy; Prospect into new enterprise accounts and unlock growth within existing customers; Analyze pipeline quality and conversion rates to refine approach
Seniority
Individual Contributor (IC), entry-to-mid level