Client Success Associate- (French Canadian/English) Remote Opportunity!
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, onboarding clients, and stimulating engagement with Gartner services.
Role type
Client Success Associate
Builds
Client retention, satisfaction, and growth through service delivery and expert community connections
Domain
Business intelligence and management consulting
Deliverable
client delivery
Required skills
Client relationship management, business priority identification, service onboarding, stakeholder collaboration, data-driven engagement strategies
Preferred skills
Bilingual in English and French, Bachelor's degree, 6+ months relevant experience
Technologies
Gartner subscription platform, Gartner expert community
Responsibilities
Partner with C-level and junior professionals across IT, HR, Finance, and other practices to ensure subscription success; Introduce Gartner services to prospective and new clients; Identify client priorities and align Gartner resources to maximize ROI; Collaborate with internal stakeholders to design innovative solutions; Leverage insights and metrics to drive continuous client engagement and retention.