Customer Success Associate - German speaker
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, onboarding clients, and stimulating engagement with Gartner services.
Role type
Customer Success Associate
Builds
Gartner service adoption and client retention
Domain
Business Intelligence / Consulting
Deliverable
client delivery
Required skills
Client relationship management, Business analysis, Strategic planning, Cross-functional collaboration, Data-driven decision making, German language proficiency
Preferred skills
Bachelors degree, 6+ months relevant experience, C-level communication
Technologies
Gartner services platform
Responsibilities
Partner with clients across various functions (IT, HR, Finance, etc.) to ensure subscription success; Deliver value to decision makers and drive growth; Identify client priorities and align Gartner resources; Collaborate with internal stakeholders to design innovative solutions; Leverage insights to drive engagement, satisfaction, and retention.
Seniority
Entry-level / Associate