Customer Success Manager, Enterprise
Core
Build meaningful relationships with enterprise automotive clients (dealerships/OEMs) to ensure product adoption, satisfaction, and business outcomes.
Role type
Enterprise Customer Success Manager
Builds
Customer success plans and ROI frameworks for automotive dealerships
Domain
Automotive / Customer Data Platform (CDP)
Deliverable
client delivery
Required skills
Enterprise account management, data analysis, CRM proficiency, ROI communication, stakeholder liaison, business model understanding (via careerplan.io/jobs/54-002-EF-566-customer-success-manager-enterprise-at-fullpath)
Preferred skills
Google Adwords certification, Google Analytics (GA4) certification
Technologies
CRM systems, Google Adwords, Google Analytics (GA4)
Responsibilities
Build front-line relationships with dealership customers, execute frameworks to communicate ROI and minimize churn, analyze customer performance data to optimize success, collaborate with cross-functional teams to optimize revenue opportunities, understand customer business models to support their goals
Seniority
Individual Contributor
