IT-Support Spezialist Second-Level Support (m-w-d)
On-site
Core
Second-level IT support specialist handling ticket analysis, troubleshooting, and documentation for a client's IT infrastructure.
Role type
Second-level IT support specialist
Builds
IT service desk operations and client IT support
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Windows infrastructure administration, Microsoft Office, standard hardware, client OS installation and administration, ticketing systems
Preferred skills
Remote troubleshooting, knowledge base maintenance