Renewal Success Manager - Rest of EMEA
Core
Manage the renewal process for critical and complex customer engagements, aligning customer health and usage with pricing models to secure long-term commercial commitment.
Role type
Senior IC Renewal Success Manager
Builds
Multi-year agreements and growth-oriented contracts for DeepL's enterprise customers
Domain
AI / Language Technology / SaaS
Deliverable
client delivery
Required skills
Commercial negotiation, pricing model design, quota-to-cash management, procurement navigation, stakeholder management, forecast accuracy
Preferred skills
LAER framework knowledge, experience with Global Systems Integrators (GSIs), fluency in French/Spanish/Dutch
Technologies
DeepL Language AI platform
Responsibilities
Strategically lead renewals for critical customer engagements, design multi-year pricing agreements, navigate procurement and legal negotiations, partner with Customer Success and Account Executives, maintain regional forecast accuracy, align renewal strategy with customer digital transformation
Seniority
Senior, hands-on IC
