Service Agreement Renewals Specialist
Based in Australia
Core
Proactively manage the end-to-end renewal of service agreements for the ZEISS MED Division, negotiating terms and consolidating agreements to maximize retention and revenue.
Role type
Service Agreement Renewals Specialist
Builds
Service agreements and contract renewals for medical technology equipment
Domain
Medical Technology / Optics
Required skills
Contract administration, customer relationship management, negotiation, CRM system management, commercial documentation preparation
Preferred skills
Experience in customer service or sales environments
Responsibilities
Manage service agreement renewals and cancellations, negotiate renewal terms, maintain accurate contract information in CRM, resolve customer queries, collaborate with sales teams
Seniority
Individual Contributor