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Software Dev Engineer II (SDE2), Amazon Connect

Santa Clara, California, United States💼 Full-time💰 $143,700–$143,700🗓 2026-05-24 → 2026-09-27

Core

Design and deliver scalable, resilient systems for Amazon Connect, a cloud-based contact center leveraging AI and AWS services to transform customer service experiences.

Role type

Software Development Engineer II (SDE2)

Builds

Next generation cloud contact center solutions using AI, ML, and AWS infrastructure

Domain

Cloud computing, Contact Centers, Artificial Intelligence, Big Data

Deliverable

production ML models | product features | infrastructure

Required skills

Software development, System design and architecture, Programming languages, Computer science fundamentals, Full software development lifecycle

Preferred skills

Code reviews, Source control management, Build processes, Testing, Operations

Technologies

Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon Kinesis, NoSQL databases, AI, ML, Big Data

Responsibilities

Own code end-to-end from design to development, Solve complex engineering and algorithmic problems, Design and deliver scalable systems, Work closely with senior technical leaders

Seniority

Mid-level IC, hands-on development

Sourced via amazon · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.