Sr. AWS Developer
Core
Designing and implementing complex AWS-optimized architectures at enterprise scale for contact center solutions, specifically leveraging Amazon Connect and Salesforce Service Cloud Voice.
Role type
Senior IC AWS Developer (Contact Center)
Builds
Contact center solutions integrating Amazon Connect and Salesforce Service Cloud Voice
Domain
Cloud infrastructure + Contact Center Technology
Deliverable
production ML models | product features | infrastructure
Required skills
Python or JavaScript, REST API integrations, JSON, CloudFormation, Lambda Integrations, CI/CD, Infrastructure as Code
Preferred skills
WFM, CRM, contact center solutions, WebRTC, SIP, Contact Flow, Lex integration, contact center routing, advanced AWS cloud architecture, Salesforce Service Cloud
Technologies
AWS, Amazon Connect, Salesforce Service Cloud Voice, CloudFormation, Lambda, Node.js, Python, Java, C#, .NET
Responsibilities
Collaborate with Solution Architects to deliver contact center solutions; Provide technical advisory during business process reviews; Configure Salesforce Service Cloud Voice and Amazon Connect solutions; Lead development teams in task distribution and code reviews; Deliver technical end-user training and documentation; Exercise independent judgment on enterprise-level projects.
Seniority
Senior, hands-on IC with team leadership
