Infra Operation Group Manager - System Infrastructure Department, Information Systems Division, Rakuten Life Insurance Co., Ltd. (Secondment)
Core
Lead the System Operation Group to manage daily system operations, incident response, and release coordination for Rakuten Life Insurance's applications tightly integrated with insurance business processes.
Role type
Senior IC Infrastructure Operations Manager (Team Lead)
Builds
Production environment stability, release pipelines, and operational support for insurance applications
Domain
Financial Services (Life Insurance) + System Infrastructure
Deliverable
infrastructure
Required skills
System operations and maintenance, upstream operations design and implementation, team and people management, in-house system engineering
Preferred skills
Help desk and account support, SQL and database technologies, production release planning and execution, financial institution work experience
Technologies
Oracle, SQL Server, MySQL, Windows Server, Linux Server
Responsibilities
Oversee Help Desk/Account, Release Management, Operations, and Data Processing teams; drive continuous improvement of team performance using the PDCA cycle; manage batch and job management and incident response; coordinate production environment maintenance tasks.
Seniority
Senior, hands-on IC with management responsibilities
