Instructional Designer III - Retail Wireless
Core
Design, develop, and organize comprehensive training and enablement programs for the Retail Wireless team to align with organizational goals and drive learner engagement.
Role type
Senior Instructional Designer
Builds
Targeted eLearning modules, job aids, and instructor-led materials
Domain
Retail Wireless / Consumer Connectivity
Required skills
Learning Management Systems (LMS), Authoring tools (Articulate, Adobe Captivate), Adult learning principles, Content development, Training communication, Curriculum management
Preferred skills
AI productivity tools, Modern learning technologies
Technologies
Articulate, Adobe Captivate, LMS
Responsibilities
Design and develop comprehensive enablement materials and training programs; Create clear, engaging content including lesson plans, assessments, and job aids; Draft targeted training communications; Update enablement resources and curricula to reflect changes in content, technology, or business processes; Stay current on enablement trends and instructional design best practices.
Seniority
Mid-Senior level (3+ years experience)