Commercieel medewerker Partnerships
Core
Connect dealers, OEM partners, and customers to manage the commercial process from quote to order, enhancing service delivery and customer experience in the mobility sector.
Role type
Commercial Partnership Coordinator
Builds
Order processing, customer journey optimization, and retention strategies for vehicle leasing and mobility solutions
Domain
Automotive leasing and sustainable mobility
Required skills
Automotive industry knowledge, order process management, customer relationship management, sales opportunity identification, data entry accuracy, process improvement
Preferred skills
Leasing experience, mobility sector background, proactive problem solving, team collaboration
Technologies
CRM systems, order management platforms
Responsibilities
Process dealer and customer quote requests from application to order; Coordinate and monitor the order process with internal departments; Respond to customer and dealer inquiries via phone and email; Identify and exploit commercial opportunities within dealer and OEM partnerships; Contribute to optimal customer experience and customer journey design; Drive customer retention through timely renewal management; Ensure accurate recording of customer and order data in systems; Support reporting, controls, and audits
Seniority
Mid-level, hands-on IC