Mitarbeiter Kundenservice (m/w/d)
On-site
Core
Handling customer service inquiries via phone and email, processing orders, and acting as the interface between customers and internal departments.
Role type
Customer Service Representative
Builds
Customer support and order processing for an e-commerce and logistics company
Domain
E-commerce / Logistics
Deliverable
client delivery
Required skills
Phone and email communication, order processing, MS Office, ERP systems
Preferred skills
Prior customer service experience, fast typing
Responsibilities
Answering customer calls and emails, processing orders, resolving service inquiries, coordinating between customers and internal teams