Kaufmännische Bürokraft (m/w/d)
Core
Administrative coordination of customer service and repair operations for industrial cleaning machines and autonomous robots.
Role type
Administrative Customer Service Coordinator
Builds
Service dispatch schedules and repair order tracking for cleaning equipment clients
Domain
Industrial cleaning equipment / Technical service
Deliverable
dashboards & analysis
Required skills
Order entry, Customer communication, Schedule planning, ERP system usage, Invoice preparation
Preferred skills
Technical understanding, Experience in dispatching
Technologies
Odoo, Office applications
Responsibilities
Answering customer inquiries, Entering repair and service orders, Planning technician dispatches, Coordinating appointments, Tracking service orders, Creating and processing invoices
Seniority
Entry-level