Renewal Manager SaaS (m/w/d)
Core
Establish and scale Customer Contract & Process Management for a SaaS portfolio, managing contract renewals and subscription lifecycles.
Role type
Senior IC Renewal Manager (SaaS)
Builds
Scalable renewal processes and contract management systems for a software company's SaaS portfolio.
Domain
SaaS / Subscription Management / B2B Software
Required skills
Renewal Management, Subscription Management, Customer Contract Management, Process Design, Stakeholder Management, CRM/ERP Systems, Data Analysis
Preferred skills
SaaS environment knowledge, HubSpot, Microsoft Navision
Technologies
HubSpot, Microsoft Navision
Responsibilities
Analyze existing renewal workflows and define efficient new processes; Manage contract lifecycles from preparation to successful renewal; Identify at-risk renewals and coordinate with Sales/Account Management; Coordinate commercial processes for contract adjustments and order processing; Develop reporting and dashboards to track contract metrics and renewal trends.
Seniority
Senior, hands-on IC