Mitarbeiter/in (m/w/d) im Servicemanagement
On-site
Core
Handling inbound and outbound calls for healthcare providers and billing entities to ensure high customer satisfaction and optimize service processes.
Role type
Senior customer service representative (healthcare)
Builds
Service support for healthcare providers and billing entities
Domain
Healthcare services
Deliverable
client delivery
Required skills
Inbound and outbound call handling, process optimization, organizational skills, stress management
Preferred skills
German language (C1 level)
Technologies
None stated
Responsibilities
Answering phone inquiries from healthcare providers, supporting billing entities, optimizing service management processes, ensuring high customer satisfaction