Customer Relationship Manager (m/w/d)
Core
Central contact for international research customers (universities, pharma, sports teams, robotics) in clinical gait analysis, biomechanics, and performance sports, guiding them from inquiry to product implementation.
Role type
B2B sales representative (customer relationship)
Builds
Digital health and digital sports applications, mobile software solutions, biomechanical measurement technology
Domain
Digital health, biomechanics, performance sports
Deliverable
product features
Required skills
B2B sales, customer relationship management, market development, CRM management, MEDDIC qualification, English (fluent), technical presentation, negotiation, data-driven approach
Preferred skills
German language skills, experience with AI-driven processes, experience with Claude and Gemini, experience with clinical gait analysis or biomechanics
Technologies
Claude, Gemini, CRM systems
Responsibilities
Accompany customers from first inquiry to product implementation, identify market opportunities and customer needs, create tailored upselling offers, manage internal reporting and CRM, build long-term relationships with decision-makers, conduct presentations and negotiations in English
Seniority
Mid-level, hands-on IC
