Mitarbeiter/-in im Bereich Kundenbetreuung (w/m/d) mit der Möglichkeit zur mobilen Arbeit
Core
Sales, key account management, and customer support for social and youth welfare software solutions used in German municipalities.
Role type
Senior Account Manager / Sales & Customer Success
Builds
Social and youth welfare software solutions for municipalities
Domain
Public sector / Social services / Software sales
Deliverable
product features
Required skills
Public administration experience, sales experience, social legislation knowledge, customer orientation, IT affinity, project management, training and qualification design
Preferred skills
Experience in social office, youth office, or job center
Technologies
KDN.sozial software
Responsibilities
Sales of software and acquisition of new customers, key account management, proposal creation and follow-up, independent customer consulting, conducting expert working groups, marketing activities, planning and conducting customer training, capturing and prioritizing customer requirements, independent support for complex issues, project management
Seniority
Senior, hands-on IC
