Techniker Client Service (m/w/d)
Core
Support the end-device landscape for customers in transport, industry, schools, and healthcare sectors by handling user requests and managing IT tickets.
Role type
Client Service Technician (IT Support)
Builds
IT support services for municipal clients and partners
Domain
IT Services / Municipal Sector
Deliverable
client delivery
Required skills
End-device knowledge, Network technology, Microsoft operating systems, Ticket system management, Self-organization, Driver's license (Class B)
Responsibilities
Support users with device-related inquiries, Process and document user requests in a ticketing system, Plan and coordinate own tasks independently