First and Second Level IT Supportmitarbeiter (m/w/d)
Core
Providing first and second level IT support, network administration, and infrastructure maintenance for a clinical research laboratory.
Role type
First and Second Level IT Support Specialist
Builds
IT infrastructure, user workstations, and network services for clinical research staff
Domain
Healthcare / Clinical Research / IT Operations
Deliverable
infrastructure
Required skills
Microsoft Active Directory, Windows operating systems, Microsoft Office applications, IT troubleshooting, network administration, firewall configuration, WLAN setup, user onboarding, Exchange Server management, Microsoft 365 administration
Preferred skills
Database management, Linux, programming languages, macros
Technologies
Microsoft AD, Windows, Microsoft Office, Exchange Server, Microsoft 365, Firewalls, WLAN
Responsibilities
Supporting employees with daily IT issues, assisting with network administration, participating in IT projects like firewall and WLAN configuration, installing new workstations, managing Anti-Spam systems and Exchange Server
Seniority
Entry to Mid-level, hands-on IC