Fachinformatiker m/w/d Internes Servicedesk und Systemadministration [Kziff. RM9231]
Hybrid
Core
Provide on-site IT support and administer client/server systems in a Microsoft-based environment.
Role type
System Administrator / Service Desk Technician
Builds
IT infrastructure stability and user productivity
Domain
Enterprise IT / Microsoft Ecosystem
Required skills
Microsoft 365 administration, client and server system administration, troubleshooting, documentation creation, 3rd-level support coordination
Preferred skills
Infrastructure optimization ideas
Technologies
Microsoft 365, Microsoft-based networks, domains
Responsibilities
Answer and resolve IT requests via helpdesk system, administer and maintain client and server systems, install and configure IT systems, analyze and fix disruptions, coordinate with 3rd-level support, create and maintain documentation and FAQs
Seniority
Entry to Mid-level, hands-on IC