Job
Core
Provide technical support and troubleshooting for users and IT systems, managing Microsoft 365, Windows environments, networking, and cloud services.
Role type
IT Support Engineer
Builds
User support, system administration, and IT infrastructure maintenance
Domain
IT Services / Enterprise Technology
Deliverable
client delivery
Required skills
Microsoft 365 administration, Windows Server management, networking fundamentals, troubleshooting, VPN and firewall configuration
Preferred skills
eagerness to learn, development of technical skills
Responsibilities
Provide technical support and troubleshooting for users and IT systems, Manage and support Microsoft 365 environments, Assist with networking, VPNs, firewalls, and cloud services, Configure and maintain user accounts, devices, and IT infrastructure, Escalate and resolve technical issues efficiently