Job
Core
Provide global Help Desk support and System Administration for a 700+ user financial services environment, ensuring system security and user productivity.
Role type
Help Desk Support and System Administrator
Builds
IT support services, secure data environments, and operational continuity for global offices
Domain
Financial Services / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Active Directory management, Windows administration, network troubleshooting, ticketing system management, hardware configuration, backup testing, ISO 27001 compliance
Preferred skills
Microsoft Azure environment familiarity, Office 365 proficiency, Adobe Suite usage
Technologies
Microsoft Windows, Microsoft Office, Microsoft Azure, Office 365, Active Directory, ticketing systems
Responsibilities
Serve as initial point of contact for IT requests, troubleshoot hardware and software issues, maintain server room security and cabling, conduct backup tests, manage IT inventory, perform facility power and equipment inspections
Seniority
Individual Contributor