IT Change Management Lead (gn)
Core
Lead IT Change Management processes, coordinate changes, and optimize interfaces with project, transformation, release, and service management in a regulated environment.
Role type
IT Change Management Lead
Builds
Automated workflows, dashboards, and reports for change governance
Domain
Regulated industry IT operations
Required skills
IT Change Management, Service Management, IT-Governance, DORA compliance, Jira, Confluence, Change Advisory Board (CAB) facilitation, process optimization, transformation
Preferred skills
ITIL, BPM, regulated environment experience
Technologies
Jira, Confluence
Responsibilities
Develop and integrate change processes into the IT operations model, coordinate and approve IT changes, organize and moderate Change Advisory Boards, establish governance standards and controls, automate workflows, develop metrics and dashboards, moderate workshops, document processes, and support audits
Seniority
Senior, hands-on IC