IT – Supporter:in (w/m/d)
On-site
Core
Provide IT support, manage resources, and handle service requests for staff at a private university campus.
Role type
IT Support Specialist
Builds
IT resources and applications for university staff
Domain
Higher Education / IT Infrastructure
Required skills
Windows OS, Active Directory, Group Policy, Apple devices, network basics, ticketing systems
Preferred skills
Media technology basics
Responsibilities
Install and maintain IT resources and applications; Handle service requests and incident reports via ticketing system and phone; Manage employee onboarding and offboarding regarding IT equipment; Maintain inventory using Timly software; Create and update documentation; Participate in daily IT operations