Computer Technician / Technicien-ne informatique
Core
Provide technical support, maintain IT infrastructure, and manage systems for administrative staff, professors, and students at a university.
Role type
Computer Technician (IC)
Builds
University IT services, network infrastructure, and user support
Domain
Higher Education / IT Operations
Deliverable
infrastructure | client delivery
Required skills
hardware troubleshooting, software installation, network management, cybersecurity, system administration, scripting (PowerShell/Python), bilingual communication
Preferred skills
SCCM familiarity, programming knowledge, strategic IT planning
Technologies
Windows, ASP.NET, PowerShell, Python, Sage, SCCM
Responsibilities
Provide technical support to administrative staff, professors, and students; Manage user accounts for network and email systems; Install and repair audiovisual equipment; Diagnose and resolve issues related to software, operating systems, and hardware; Maintain core systems including virtual servers, antivirus, and backups; Monitor and support the operation of network components; Ensure system and data security; Automate and integrate systems using programming when necessary.
Seniority
Individual Contributor