IT Specialist
Core
IT Specialist providing day-to-day technical operations, user support, and infrastructure management for US offices and remote staff.
Role type
IT Specialist (Technical Operations)
Builds
Hardware and software infrastructure for US employees
Domain
Technology / IT Operations (via careerplan.io/jobs/59-004-4A-370-it-specialist-at-port)
Deliverable
infrastructure
Required skills
IT support, systems administration, endpoint management, macOS environments, device management tools, identity systems, SaaS application support, troubleshooting, procurement, asset management, onboarding/offboarding processes, network installation
Preferred skills
AI tools usage
Responsibilities
Provide day-to-day best in class IT support for Boston-based employees and remote US staff, Manage US and remote procurement and asset management, Handle onboarding and offboarding processes, Manage endpoint configuration, maintenance, and lifecycle, Support corporate applications and help troubleshoot access and integration issues, Serve as the onsite lead for IT-related operations for Port's North America sites, Ensure adherence to security and compliance standards, Assist with network installation and administration on current and new offices