Service Koordinator (m/w/d)
Core
Central point of contact for nationwide chain customers, managing service requests from initial inquiry to successful completion and financial settlement.
Role type
Service Coordinator
Builds
Service processes for nationwide restaurant and hospitality chains
Domain
Hospitality and catering industry
Deliverable
client delivery
Required skills
Customer relationship management, process coordination, financial settlement, IT proficiency, German language proficiency
Preferred skills
Technical product knowledge, structured work style, self-motivation
Responsibilities
Handle service inquiries from customers, coordinate processing with service partners, monitor process status, conduct final performance checks, manage financial settlement and billing