IT - Administrator (m/w/d); RN 71353
Core
Providing IT support and service for employees across multiple locations in Germany and Austria, including hardware/software troubleshooting, user onboarding/offboarding, and IT asset management.
Role type
IT Support Administrator
Builds
IT support services and user workstations for a global corporate group
Domain
IT Operations / Enterprise Support
Required skills
Windows 11 administration, Android environment knowledge, Active Directory management, ITIL practices, SI security best practices, Google Workspace administration, video conferencing systems
Preferred skills
Customer service orientation, structured independent work style
Technologies
Windows 11, Android, Active Directory, Google Workspace, ITSM tools
Responsibilities
Diagnose and resolve hardware and software issues for PCs, laptops, tablets, and smartphones; manage user onboarding and offboarding processes; configure, install, and deploy workstations and peripherals across DE and AT locations; manage IT asset inventory via ITSM tool; participate in national and international team meetings; collaborate with IT material suppliers and external service providers