Service Dispatcher (m/w/d) – IT Service Management
Core
Serve as the interface between customers and IT technicians to ensure tickets are processed and tasks are distributed effectively.
Role type
Service Dispatcher
Builds
IT service operations for a modern IT company
Domain
IT Infrastructure, IT Security, Managed Services
Required skills
Communication, Organization, Assertiveness, Windows 11 knowledge, Ticket system experience, German (fluent), English (good)
Responsibilities
Distribute tasks, prioritize work, follow up on tickets, communicate with customers and colleagues