Sachbearbeiter*in (all genders) in der Kundenbetreuung in Vollzeit
Core
Customer support and onboarding for a carsharing service, handling inquiries via phone, email, and in-person while assisting with vehicle reservations and technical issues.
Role type
Customer service representative (carsharing)
Builds
Customer support and onboarding for a carsharing service
Domain
Mobility / Carsharing
Deliverable
client delivery
Required skills
Customer service, structured work, independent work, PC/Smartphone proficiency, Class B driver's license
Preferred skills
German (very good), English (good), office management training
Responsibilities
Answering customer inquiries via phone, email, and in-person; Onboarding new customers; Resolving technical issues and vehicle reservation questions; Maintaining customer relationships
