Kundenberater Flug (m/w/d)
Hybrid
Core
Customer service specialist handling flight bookings, modifications, and cancellations for airlines like Condor via phone, email, and chat.
Role type
Customer service agent (flights)
Builds
Flight reservations and modifications for travel customers
Domain
Travel and tourism
Deliverable
client delivery
Required skills
German (fluent), English (fluent), phone communication, online booking systems, customer consultation
Preferred skills
IATA/Amadeus knowledge, Spanish, PC applications (MS Office), shift work availability
Responsibilities
Handle incoming online bookings (changes, cancellations), consult customers on products and tariffs, manage customer data, process phone and email inquiries
Seniority
Entry-level / Quereinsteiger friendly
